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Whatever happened to digital voice?

borderline — Fri, 12 Jan 2024 15:21:27 GMT

Last October/November I received emails, letters from BT saying that I was gonna be switched to Digital voice. It said within 30 days..

Nothing has happened and no more communication ever since.

Is this still a thing ? LOL

Re: Whatever happened to digital voice?

jac_95 — Fri, 12 Jan 2024 15:25:02 GMT

Hi borderline,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

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Re: Whatever happened to digital voice?

WSH — Fri, 12 Jan 2024 16:36:57 GMT

I was told June originally. Actually took them until September, so I'd hold on if I were you.

Re: Whatever happened to digital voice?

Tim123 — Fri, 12 Jan 2024 16:54:11 GMT

The later, the better. Enjoy having a 'proper' telephone service for as long as possible!

Re: Whatever happened to digital voice?

herrbohnen — Fri, 12 Jan 2024 18:22:26 GMT

I wouldn't bother, its **bleep** compared with the older digital system X, drops calls and when you answer there are 2 or 3 seconds before the transmission starts

Re: Whatever happened to digital voice?

c64z86 — Fri, 12 Jan 2024 18:28:11 GMT

Yes it's still a thing.

Everyone is being upgraded to it eventually.

When I renewed my contract with a higher speed, I was moved over to it.

Re: Whatever happened to digital voice?

borderline — Fri, 12 Jan 2024 18:26:50 GMT

downgraded by the look of it

Re: Whatever happened to digital voice?

c64z86 — Fri, 12 Jan 2024 18:32:13 GMT

Yeah it is in some ways 😕

It's needed though because the PTSN network is slowly being retired, but people still use landlines, so DV is the solution to route all that over the internet instead.

So all providers, that still provide landline, are being switched over to the new system too.

Re: Whatever happened to digital voice?

c64z86 — Fri, 12 Jan 2024 18:34:45 GMT

I found a government website with more info on it:

The closure of the public switched telephone network - CCS (crowncommercial.gov.uk)

Re: Whatever happened to digital voice?

licquorice — Fri, 12 Jan 2024 18:45:35 GMT

Luddites of the world unite

Re: Whatever happened to digital voice?

herrbohnen — Fri, 12 Jan 2024 18:52:27 GMT

And drop out

Re: Whatever happened to digital voice?

Tim123 — Mon, 29 Jan 2024 20:28:57 GMT

@herrbohnen
I wouldn't bother, its **bleep** compared with the older digital system X, drops calls and when you answer there are 2 or 3 seconds before the transmission starts.

This doesn't surprise me. Digital radio transmissions are a few seconds behind analogue (just put an FM and DAB/Freeview radio together on the same station and you'll hear the difference - especially on the hourly Radio 4 pips. It was the same with digital versus analogue TV before the latter shut down - that's why they stopped showing the clock before TV news bulletins, because the displayed time was no longer accurate to the second. I think it's because analogue travels in a straight path but digital needs to be decoded, hence the delay. And although digital is less prone to interference than analogue, when interference does occur the signal tends to drop out altogether and become unlistenable/watchable, whereas an analogue broadcast can tolerate a lot of interference.

Re: Whatever happened to digital voice?

Crimliar — Mon, 29 Jan 2024 21:26:21 GMT

Hmm, I used to live in Rugby Warwickshire which had a very early System X exchange - probably one of the reasons almost everyone moved to CovCable/NTL/Virgin! *It was never reliable!