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Digital voice/Land line

casiman2023 — Fri, 19 Jan 2024 12:13:28 GMT

Hi All, I have just replaced my Smart Hub 2 with a Deco XE75 mesh system and am finally getting the wifi speed I pay for, the only problem is I have now lost access to Digital voice. My question is, is there any way of also connecting the old Smart Hub 2 (disabling the wifi on it) so I can still have access to digital voice

Manythanks

Alan

Re: Digital voice/Land line

jac_95 — Fri, 19 Jan 2024 12:20:02 GMT

Hi casiman2023,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

Re: Digital voice/Land line

Anonymous — Fri, 19 Jan 2024 12:27:14 GMT

Just change the main Deco from a router to an access point & connect to a LAN port on the SH2.

Re: Digital voice/Land line

casiman2023 — Fri, 19 Jan 2024 13:31:21 GMT

Would still get speeds of 800 + and ability to use the WiFi 6 if I do this

Re: Digital voice/Land line

Anonymous — Fri, 19 Jan 2024 13:53:38 GMT

Everything should be the same except the SH2 will be allocating IP addresses from its DHCP server rather than the Deco.