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Any advice on extension phones after the switch to DV?

ChrisGee — Fri, 09 Feb 2024 10:47:13 GMT

My Router is in the hall as that’s fairly central to the layout of my house. I currently have 2 hardwired extensions and a cordless 4 handset layout with the base station for the cordless phones on one of the extensions. How do i keep that layout after DV? I trust i don’t have to go back to a phone seat in the hall to take and make calls?

Re: Any advice on extension phones after the switch to DV?

jac_95 — Fri, 09 Feb 2024 10:50:02 GMT

Hi ChrisGee,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

Re: Any advice on extension phones after the switch to DV?

imjolly — Fri, 09 Feb 2024 11:02:00 GMT

@ChrisGee

if you read the DV FAQ it has an explanation of how you can do bit internal phone rewiring to connect hub phone socket to existing master socket and make your extension sockets continue to work

Re: Any advice on extension phones after the switch to DV?

ChrisGee — Fri, 09 Feb 2024 11:08:04 GMT

@imjolly Thanks for that. FAQs isn’t immediately obvious, where is it located? I don’t use this forum much so sorry if i’m just man looking.

Re: Any advice on extension phones after the switch to DV?

Keith_Beddoe — Fri, 09 Feb 2024 11:14:48 GMT

@ChrisGee

Did you not read the first reply to you, in this thread, from @jac_95

https://community.bt.com/t5/Home-phone-including-Digital/Any-advice-on-extension-phones-after-the-switch-to-DV/m-p/2346950#M94749

Re: Any advice on extension phones after the switch to DV?

ChrisGee — Fri, 09 Feb 2024 11:21:20 GMT

@Keith_Beddoe did you not read my comment that i don’t use this forum very much? Your response still hasn’t told me where FAQs are. I’ll follow the link thanks.

Re: Any advice on extension phones after the switch to DV?

Keith_Beddoe — Fri, 09 Feb 2024 11:29:42 GMT

Not sure how you missed the first reply to your post, are you sure you are getting notifications of new posts? You seem to be getting the subsequent ones.

The purpose of that first automatic reply, is to deal with most enquiries about Digital Voice. It only if there is a different issue than what is in the FAQ, that other forum members can try and help.

If it turns out to be a new common request, then it will be added to the FAQ.