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Pairing a Digital Voice Adapter to the new BT Home Hub

RobD2 — Mon, 19 Feb 2024 15:14:34 GMT

Hi all

Apologies if you've heard this a million times:

I've set up the new Hub and gone through the process to pair it to my Digital Voice Adapter. The instructions say that a green light will flash intermittently until the devices are paired, after which I should get a solid green light on the Adapter.

I'm still getting a flashing green light.

The Hub seems fine - the internet's working fine.

Will the two devices automatically pair up tomorrow when BT switches the service on, do you think?

Thanks,

Rob

Re: Pairing a Digital Voice Adapter to the new BT Home Hub

jac_95 — Mon, 19 Feb 2024 15:15:02 GMT

Hi RobD2,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

Re: Pairing a Digital Voice Adapter to the new BT Home Hub

imjolly — Mon, 19 Feb 2024 15:20:36 GMT

the dv service need to be live before you can pair the devices so try when DV active