https://community.bt.com/t5/Home-phone-including-Digital/I-am-trying-to-register-a-problem-for-my-elderly-Parents-phone/m-p/2349767#M95105 <P>Trying to report a fault on my parents home LL. They are in their lates 80's and have no broadband or internet.</P><P>How can I do this easily?</P><P>&nbsp;</P> Tue, 20 Feb 2024 20:12:21 GMT 5p1ff 2024-02-20T20:12:21Z https://community.bt.com/t5/Home-phone-including-Digital/I-am-trying-to-register-a-problem-for-my-elderly-Parents-phone/m-p/2349767#M95105 <P>Trying to report a fault on my parents home LL. They are in their lates 80's and have no broadband or internet.</P><P>How can I do this easily?</P><P>&nbsp;</P> Tue, 20 Feb 2024 20:12:21 GMT https://community.bt.com/t5/Home-phone-including-Digital/I-am-trying-to-register-a-problem-for-my-elderly-Parents-phone/m-p/2349767#M95105 5p1ff 2024-02-20T20:12:21Z https://community.bt.com/t5/Home-phone-including-Digital/I-am-trying-to-register-a-problem-for-my-elderly-Parents-phone/m-p/2349769#M95106 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/328309">@5p1ff</a>&nbsp;</P> <P>Welcome to this user forum for BT Retail phone and broadband customers.</P> <P>Ring 0800 800 151 and when it asks you what number you are calling about, enter their number.</P> <P>Try that, and update this thread.</P> <P>&nbsp;</P> Tue, 20 Feb 2024 20:20:44 GMT https://community.bt.com/t5/Home-phone-including-Digital/I-am-trying-to-register-a-problem-for-my-elderly-Parents-phone/m-p/2349769#M95106 Keith_Beddoe 2024-02-20T20:20:44Z