This topic

1571

Usedtoratethem — Thu, 22 Feb 2024 18:39:26 GMT

Anyone know which phone/answerphone I now need to buy so that I have in house machine instead of 1571?

my previous BT8500 system appears to have died with digital🤷🏻‍♂️

Re: 1571

David500 — Thu, 22 Feb 2024 19:06:55 GMT

Have you connected the BT 8500 base unit to the phone socket, which may be under a sticker, on the back of the BT SH2?

Have you checked the rechargeable batteries in the hand sets they may need changing?

Re: 1571

Usedtoratethem — Thu, 22 Feb 2024 20:00:16 GMT

Yes - connected at back of hub.
Batteries functioning on long calls and charging👍🏻

Re: 1571

Anonymous — Thu, 22 Feb 2024 20:04:58 GMT

Any phone you choose you should work.

So what exactly has "died"?

Re: 1571

chrisjp — Thu, 22 Feb 2024 20:11:56 GMT

All you need to do is set up 1571 to answer after more rings than your own answering machine does. Then your own answering machine will answer and record the caller's message before the 1571 system would have done.
Digital voice does not affect the operation of answering machines in any way. I have a quite old BT Decor phone with answering machine and used this for years on my old analogue phone line. It now works just as well on DV, plugged into the back of my Smarthub 2

Re: 1571

imjolly — Thu, 22 Feb 2024 20:37:59 GMT

Have you checked in hub manager that your phone is showing and active as your existing phone should work in socket on back of hub

Re: 1571

Usedtoratethem — Thu, 22 Feb 2024 21:16:37 GMT

Thanks - I’ll look at that in the morning👍🏻

Re: 1571

David500 — Thu, 22 Feb 2024 21:28:10 GMT

@Usedtoratethem Are you able to make and receive calls but the the BT 8500 answer machine isn’t working because the 1571 voicemail is picking up the calls?

If yes then you need to change the 1571 voicemail to the maximum number of rings before answer and t the BS 8500 to less rings so it answers first.