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Question with VOIP migration -

mattyjoyce71 — Thu, 14 Mar 2024 14:39:29 GMT

Apologies if this has been asked before.

I am coming to the end of my BB contract in the next few months so when we migrate to voip (instead of land line number) can I get rid of the number/service completely, I don't every use and don't want it, just broadband only.

If yes then will this save any money off my monthly bill, need to save some due to the mad price rises by BT

Thanks in advance

Re: Question with VOIP migration -

imjolly — Thu, 14 Mar 2024 14:42:16 GMT

when you come to renew your contract you can select broadband only and that will stop ability to make or receive calls on home phone. the saving is about £3/5

Re: Question with VOIP migration -

mattyjoyce71 — Thu, 14 Mar 2024 17:08:11 GMT

Thank you, I will definitely do that, every little helps 😀

Re: Question with VOIP migration -

iniltous — Thu, 14 Mar 2024 17:14:20 GMT

When you migrate to VoIP ? , what does that actually mean , have you been told you are being migrated to Digital Voice ( BT’s proprietary VoIP ) or you have arranged to move your number to a VoIP supplier yourself or just thinking ahead when the move to DV actually comes along ?
Some customers when told of moving to DV are asked if the want to drop telephony , so never actually get DV , the phone service is just removed ( and a small bill reduction ) as stated that saves a few £’s , if you independently have ported your number to VoIP it will cease your broadband or if you are just thinking about what to do , if you call to remove telephone that will probably recommit you to a new minimum term , whereas waiting for BT to ask if you want DV , doesn’t change your contract.

Re: Question with VOIP migration -

mattyjoyce71 — Fri, 15 Mar 2024 07:54:06 GMT

I meant when I get migrated over, I had an e-mail from BT

Ah I see so my BB contract should not make any difference to if I have a telephone number or not. Thanks, I will give them a ring.

to be honest I am prob going to leave BT anyway, too expensive now. I pay 66 a month (with line rental), sky do a 500mb line for 38 with line rental, from what I have read BT are losing customers by the bucket full.

Shame I have been with BT for 20 years now but hey ho, greed I guess

Re: Question with VOIP migration -

iniltous — Fri, 15 Mar 2024 08:16:30 GMT

On a similar post , I replied to another BT customer leaving for Sky , using myself as an example, the difference between Sky and BT ( so what I pay to BT and what I would pay Sky for exactly the same broadband product , as both rely on Openreach FTTC ) was around £1.90 a month , Sky still a saving over BT , but not much , and although I accept that an annual £20 saving may be decisive for some , it’s not sufficient for myself, given the ‘hassle’ of new email addresses etc .

I don’t know what you pay £66 for , it’s likely to be a uncompetitive , legacy , out of contract price , you may also have extras like Halo , but BT fibre essentials ( the 40 Mb profile ) broadband without a phone service associated, is currently £29 a month , with Sky it’s £28 , strangely the exact match of 40Mb is £34 with Sky so I’ve used their best price which is actually the faster 80Mb service, my F2 ( so 80Mb ) is going up from £30 to £32, so the saving whatever way you put it is not much , the problem is assuming that the BT price after a minimum term expiration is the best BT price , it isn’t , the Sky price is also more after the minimum term expires.

Re: Question with VOIP migration -

Anonymous — Fri, 15 Mar 2024 09:03:56 GMT

If you go to MyBT > Your Products > Landline > Manage > Upgrade > Continue, it should show your current calling plan & what you're paying for it. Some like me are paying nothing for it, so there may in fact be no saving from ditching it.

Although I'm still bizarrely offered the option to "upgrade" to exactly the same package for £3pm...