https://community.bt.com/t5/Home-phone-including-Digital/BT-Verve-500/m-p/2386790#M97965 <P>One of my Verve 500 phones screen has faded.&nbsp; You can just about see&nbsp; black lines going up and down. I have replaced the battery but that doesn't seem to have worked.&nbsp;</P><P>How can I rectify the screen or do I have to replace it..</P> Fri, 31 May 2024 18:26:18 GMT Michelekelly 2024-05-31T18:26:18Z https://community.bt.com/t5/Home-phone-including-Digital/BT-Verve-500/m-p/2386790#M97965 <P>One of my Verve 500 phones screen has faded.&nbsp; You can just about see&nbsp; black lines going up and down. I have replaced the battery but that doesn't seem to have worked.&nbsp;</P><P>How can I rectify the screen or do I have to replace it..</P> Fri, 31 May 2024 18:26:18 GMT https://community.bt.com/t5/Home-phone-including-Digital/BT-Verve-500/m-p/2386790#M97965 Michelekelly 2024-05-31T18:26:18Z https://community.bt.com/t5/Home-phone-including-Digital/BT-Verve-500/m-p/2386792#M97966 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/336344">@Michelekelly</a>&nbsp;</P> <P>Welcome to this user forum for BT Residential phone and broadband customers.</P> <P>There should be a BT product support number in the user manual for you to call, but I expect that you would have to replace the whole handset.</P> <P>Look here&nbsp;<A href="https://store.ee.co.uk/help/returns-and-refunds/technical-helplines" target="_blank">https://store.ee.co.uk/help/returns-and-refunds/technical-helplines</A></P> Fri, 31 May 2024 18:33:35 GMT https://community.bt.com/t5/Home-phone-including-Digital/BT-Verve-500/m-p/2386792#M97966 Keith_Beddoe 2024-05-31T18:33:35Z