This topic

Digital Voice

FrancesSharp3 — Fri, 07 Jun 2024 02:29:35 GMT

I signed up to social tariff around a year ago for £20 per month and receive around 67gb with it. (no fixed term). At the time I was given a free DV cordless phone and also free anytime calls. I now want to upgrade to full fibre 150 @£29.99 pm however, if I do, will I still be able to connect to my community alarm or will I need to pay to keep DV and have to pay for it on top?
To be honest I never use DV as have unlimited calls with my mobile contract but not sure if my community alarm needs it or not. Thank you in advance for any advice.

Re: Digital Voice

jac_95 — Fri, 07 Jun 2024 02:32:39 GMT

Hi FrancesSharp3,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

Got some questions or want to learn more about BT’s Digital Voice rollout? BT are running localised events as part of the regional rollout of Digital Voice - Click here to view the Digital Voice events

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

Re: Digital Voice

imjolly — Fri, 07 Jun 2024 07:13:42 GMT

there does not appear to be a social tariff for full fibre 150

https://community.bt.com/t5/Bills-Packages/Bad-customer-service/m-p/2330514?lightbox-message-images-2330514=82558i6729865E166DD74B#M162647