This topic

Smart divert on digital voice

herrbohnen — Sun, 16 Jun 2024 07:45:49 GMT

I used to have remote call diversion/ smart divert on my copper line, now I've gone to fibre digital voice I've only got call divert, ie I have to use the landline handset to divert. What are my options?

Re: Smart divert on digital voice

jac_95 — Sun, 16 Jun 2024 07:47:39 GMT

Hi herrbohnen,

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Re: Smart divert on digital voice

Keith_Beddoe — Sun, 16 Jun 2024 07:54:01 GMT

@herrbohnen

As far as I am aware, BT never had an option to setup divert on a residential account, it always had to be done from the line itself, for security reasons.

BT Business offer it https://business.bt.com/help/article/phone-line-and-services/call-diversion/i-have-smart-divert-how-do-i-divert-my-calls/

Re: Smart divert on digital voice

herrbohnen — Wed, 17 Jul 2024 15:34:22 GMT

I had to pay for a BT line alongside my res one to get this facility, BT won't put itself out