https://community.bt.com/t5/Home-phone-including-Digital/New-Digital-Phone/m-p/2391437#M98479 <P>your digital voice phone connects to the SH2 using DECT and your connection or the speed has nothing to do with the connection.&nbsp; distance from the hub will be a factor in maintaining phone connection</P> <P>have you checked the batteries are in good condition as even with new phones the rechargeable batteries have been a problem</P> Thu, 27 Jun 2024 12:42:35 GMT imjolly 2024-06-27T12:42:35Z https://community.bt.com/t5/Home-phone-including-Digital/New-Digital-Phone/m-p/2391430#M98478 <P>Why does my new phone keep cutting out after about 10 minutes in certain areas. Have checked broadband signal and in all places it is good?7</P> Thu, 27 Jun 2024 12:21:29 GMT https://community.bt.com/t5/Home-phone-including-Digital/New-Digital-Phone/m-p/2391430#M98478 alphalogan 2024-06-27T12:21:29Z https://community.bt.com/t5/Home-phone-including-Digital/New-Digital-Phone/m-p/2391437#M98479 <P>your digital voice phone connects to the SH2 using DECT and your connection or the speed has nothing to do with the connection.&nbsp; distance from the hub will be a factor in maintaining phone connection</P> <P>have you checked the batteries are in good condition as even with new phones the rechargeable batteries have been a problem</P> Thu, 27 Jun 2024 12:42:35 GMT https://community.bt.com/t5/Home-phone-including-Digital/New-Digital-Phone/m-p/2391437#M98479 imjolly 2024-06-27T12:42:35Z https://community.bt.com/t5/Home-phone-including-Digital/New-Digital-Phone/m-p/2391490#M98482 <P>Many thanks, will try second phone to see if batteries make any difference.&nbsp;</P> Thu, 27 Jun 2024 15:51:38 GMT https://community.bt.com/t5/Home-phone-including-Digital/New-Digital-Phone/m-p/2391490#M98482 alphalogan 2024-06-27T15:51:38Z