This topic

Digital voice

Mclanark — Thu, 04 Jul 2024 20:26:55 GMT

Hi changed my broadband package and seam to have cancel digital voice ,how do I add it back on

Thanks

Re: Digital voice

jac_95 — Thu, 04 Jul 2024 20:27:39 GMT

Hi Mclanark,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

Got some questions or want to learn more about BT’s Digital Voice rollout? BT are running localised events as part of the regional rollout of Digital Voice - Click here to view the Digital Voice events

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

Re: Digital voice

imjolly — Fri, 05 Jul 2024 07:53:56 GMT

if you selected broadband only for your package then you cannot add digital voice. you would need to cancel your existing broadband only contract and restart a new broadband with phone contract

Re: Digital voice

VeteranISPUser — Fri, 05 Jul 2024 09:34:38 GMT

Hi @Mclanark I would take the opportunity to move to a VOIP supplier for telephone. It removes the need to port your number when you change ISP and gives you extra features.