https://community.bt.com/t5/Home-phone-including-Digital/Digital-voice/m-p/2395012#M98780 <P>YourDV handet connects to the Hub2 base using Dect and distance from the base is a problem which is no different to other cordless phones. Either moving closer to hub or if possible moving hub to a more central location in your home</P> Wed, 17 Jul 2024 17:03:47 GMT imjolly 2024-07-17T17:03:47Z https://community.bt.com/t5/Home-phone-including-Digital/Digital-voice/m-p/2395001#M98779 <P>I'm having a problem using my handset if I'm not in the same room as the router.&nbsp; I use my mobile to make calls but I had a call from the GP today, which I took upstairs for privacy, the phone was dipping in and out so much I really struggled to hear. I phoned BT and was told I have to use the phone near the router surely this isn't the case.</P> Wed, 17 Jul 2024 16:34:39 GMT https://community.bt.com/t5/Home-phone-including-Digital/Digital-voice/m-p/2395001#M98779 Christina1 2024-07-17T16:34:39Z https://community.bt.com/t5/Home-phone-including-Digital/Digital-voice/m-p/2395012#M98780 <P>YourDV handet connects to the Hub2 base using Dect and distance from the base is a problem which is no different to other cordless phones. Either moving closer to hub or if possible moving hub to a more central location in your home</P> Wed, 17 Jul 2024 17:03:47 GMT https://community.bt.com/t5/Home-phone-including-Digital/Digital-voice/m-p/2395012#M98780 imjolly 2024-07-17T17:03:47Z