This topic

Digital Voice

queby3 — Fri, 26 Jul 2024 12:59:22 GMT

My Wi-Fi router plugs in to a landline phone socket. When I am moved to Digital Voice, how will that change? Thanks

Re: Digital Voice

jac_95 — Fri, 26 Jul 2024 13:02:39 GMT

Hi queby3,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

Got some questions or want to learn more about BT’s Digital Voice rollout? BT are running localised events as part of the regional rollout of Digital Voice - Click here to view the Digital Voice events

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

Re: Digital Voice

WSH — Fri, 26 Jul 2024 13:19:44 GMT

If it is just the move to digital voice, (and not a move to full fibre), it will not change.

What will change is that your phone will now plug into a phone socket on the back of the Smart Hub 2, which they will send you if you don’t have one already.

Re: Digital Voice

queby3 — Sat, 27 Jul 2024 10:18:27 GMT

Thank you!