This topic

Digital Voice and phone lines

mikegabb — Fri, 26 Jul 2024 13:40:55 GMT

Will phone lines become obsolete once Digital Voice is fully implemented? I only ask because my trees are growing into my neighbours' phone lines and I don't want to have to pay a tree surgeon.

Re: Digital Voice and phone lines

jac_95 — Fri, 26 Jul 2024 13:42:39 GMT

Hi mikegabb,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

Got some questions or want to learn more about BT’s Digital Voice rollout? BT are running localised events as part of the regional rollout of Digital Voice - Click here to view the Digital Voice events

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

Re: Digital Voice and phone lines

NeilO — Fri, 26 Jul 2024 13:48:38 GMT

@mikegabb No the same lines will be used to provide the broadband service over which digital voice is carried.

If full fibre becomes or is available and only if customers upgrade to this an new fibre line is provided, this will normally be from the same pole.

Neil

Re: Digital Voice and phone lines

mikegabb — Fri, 26 Jul 2024 13:58:24 GMT

Thanks - rather obvious really but I have never been able to get used to the idea that all this high tech stuff is still flowing through the same ancient wires!