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we have a bt7660 connected via digital broadband hub,

brian-bps — Mon, 29 Jul 2024 10:12:27 GMT

the answerphone does not cut off when the caller has hung up! we have set to answer in 4 rings and this part works ok

Re: we have a bt7660 connected via digital broadband hub,

imjolly — Mon, 29 Jul 2024 12:07:35 GMT

is the phone connected direct to the BT SH2?

Are you using the phone answering service and if so have you turned of the DV 1571 answering service?

Re: we have a bt7660 connected via digital broadband hub,

brian-bps — Mon, 29 Jul 2024 15:23:35 GMT

hi thanks for your reply, and yes the phone is directly connected to the hub in the telephone port, we don't use any answering service only pick up messages on answerphone..

there is no problem recording, only it does not switch off. eventually the line makes horrible noise for a while to advise is still connected then eventually the line cuts off. so still have problem. can you help?