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Reclaiming original number after switch to Digital Voice

JMR777 — Mon, 29 Jul 2024 15:25:25 GMT

Please would someone confirm how long it should take to reclaim an original landline number after switching to Digital Voice. Thanks

Re: Reclaiming original number after switch to Digital Voice

jac_95 — Mon, 29 Jul 2024 15:27:39 GMT

Hi JMR777,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

Got some questions or want to learn more about BT’s Digital Voice rollout? BT are running localised events as part of the regional rollout of Digital Voice - Click here to view the Digital Voice events

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

Re: Reclaiming original number after switch to Digital Voice

imjolly — Mon, 29 Jul 2024 17:16:20 GMT

If you are a BT broadband and phone customer being moved to digital voice then I would normally expect your number be available at time of transfer or within couple of days

Re: Reclaiming original number after switch to Digital Voice

VeteranISPUser — Mon, 29 Jul 2024 17:26:54 GMT

Hi @JMR777 My same number transferred without any disruption.