https://community.bt.com/t5/Home-phone-including-Digital/How-to-find-out-if-the-line-is-still-active/m-p/2401765#M99414 <P>You don't need to know. If you wish to have a broadband/phone service from BT, just order it and whatever us required to provide the service will be carried out.</P> Tue, 20 Aug 2024 12:50:20 GMT licquorice 2024-08-20T12:50:20Z https://community.bt.com/t5/Home-phone-including-Digital/How-to-find-out-if-the-line-is-still-active/m-p/2401763#M99413 <P>Hi, I have recently taken back possession of my old house, I used to have a working phone and broadband there but I can't get any line tone when I plug in a phone. The house was rented for about 5 years and I have recently been informed that a tree fell on the physical line a few months ago and I'm not sure if it is reconnected. How do I find out if there is an active line as I don't have any of the details from the previous tenants?</P> Tue, 20 Aug 2024 12:45:54 GMT https://community.bt.com/t5/Home-phone-including-Digital/How-to-find-out-if-the-line-is-still-active/m-p/2401763#M99413 adriandonlan 2024-08-20T12:45:54Z https://community.bt.com/t5/Home-phone-including-Digital/How-to-find-out-if-the-line-is-still-active/m-p/2401765#M99414 <P>You don't need to know. If you wish to have a broadband/phone service from BT, just order it and whatever us required to provide the service will be carried out.</P> Tue, 20 Aug 2024 12:50:20 GMT https://community.bt.com/t5/Home-phone-including-Digital/How-to-find-out-if-the-line-is-still-active/m-p/2401765#M99414 licquorice 2024-08-20T12:50:20Z