https://community.bt.com/t5/Home-phone-including-Digital/Number-Port/m-p/2402077#M99450 <P>I have a customer that recently upgraded from BT ADSL to EE Fibre including TV and Telephone.&nbsp;</P><P>Customers were assured they would not lose their existing number but seems a port was not requested.</P><P>Can someone try to help us recover the number please?</P> Wed, 21 Aug 2024 13:44:33 GMT mikensam 2024-08-21T13:44:33Z https://community.bt.com/t5/Home-phone-including-Digital/Number-Port/m-p/2402077#M99450 <P>I have a customer that recently upgraded from BT ADSL to EE Fibre including TV and Telephone.&nbsp;</P><P>Customers were assured they would not lose their existing number but seems a port was not requested.</P><P>Can someone try to help us recover the number please?</P> Wed, 21 Aug 2024 13:44:33 GMT https://community.bt.com/t5/Home-phone-including-Digital/Number-Port/m-p/2402077#M99450 mikensam 2024-08-21T13:44:33Z https://community.bt.com/t5/Home-phone-including-Digital/Number-Port/m-p/2402097#M99456 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/161000">@mikensam</a>&nbsp;</P> <P>As you are now an EE customer, you need to post on the EE forum <A href="https://community.ee.co.uk/" target="_blank">https://community.ee.co.uk/</A><BR /><BR />EE are a separate company within the BT Group.</P> Wed, 21 Aug 2024 15:06:16 GMT https://community.bt.com/t5/Home-phone-including-Digital/Number-Port/m-p/2402097#M99456 Keith_Beddoe 2024-08-21T15:06:16Z