https://community.bt.com/t5/Home-phone-including-Digital/Re-Bad-customer-service/m-p/2403068#M99553 <P>Just renewed my home essential fibre 2 but was told no home phone packages are available only pay as you go. Shocked as I wanted to get unlimited minutes on home phone as was previously available. Am I being informed correctly no call packages with essentials fibre?&nbsp;</P> Wed, 28 Aug 2024 18:09:12 GMT Exwoolywonder 2024-08-28T18:09:12Z https://community.bt.com/t5/Home-phone-including-Digital/Re-Bad-customer-service/m-p/2403068#M99553 <P>Just renewed my home essential fibre 2 but was told no home phone packages are available only pay as you go. Shocked as I wanted to get unlimited minutes on home phone as was previously available. Am I being informed correctly no call packages with essentials fibre?&nbsp;</P> Wed, 28 Aug 2024 18:09:12 GMT https://community.bt.com/t5/Home-phone-including-Digital/Re-Bad-customer-service/m-p/2403068#M99553 Exwoolywonder 2024-08-28T18:09:12Z https://community.bt.com/t5/Home-phone-including-Digital/Re-Bad-customer-service/m-p/2403110#M99555 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/299372">@Exwoolywonder</a></SPAN></SPAN>&nbsp;</P> <P>You should be able to add an unlimited call package to your Essentials Fibre 2 plan. It may be worth <A href="https://www.bt.com/help/contact-bt" target="_blank">giving us a call</A> to double-check your account.</P> <P>Chris</P> Thu, 29 Aug 2024 08:09:09 GMT https://community.bt.com/t5/Home-phone-including-Digital/Re-Bad-customer-service/m-p/2403110#M99555 Christopher_G 2024-08-29T08:09:09Z https://community.bt.com/t5/Home-phone-including-Digital/Re-Bad-customer-service/m-p/2403111#M99556 <P>according to latest package list you can add unlimited calls for £10om</P> <P><A href="https://community.bt.com/t5/Bills-Packages/Bad-customer-service/m-p/2330514?lightbox-message-images-2330514=82558i6729865E166DD74B#M162647" target="_blank">https://community.bt.com/t5/Bills-Packages/Bad-customer-service/m-p/2330514?lightbox-message-images-2330514=82558i6729865E166DD74B#M162647</A></P> Thu, 29 Aug 2024 08:19:44 GMT https://community.bt.com/t5/Home-phone-including-Digital/Re-Bad-customer-service/m-p/2403111#M99556 imjolly 2024-08-29T08:19:44Z