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Essential Phone with easy call blocking and answer machine

Edwin1 — Thu, 29 Aug 2024 16:15:02 GMT

I have a Digital cordless BT phone with EE being the broadband provider (Model K5-F91 TAM). Why does it not accept the BT answer phone (I only get messages by dialing 1571) and why can I not use the keypad to select choices which are given to me by service providers.

I was with Sky before and all worked swimmingly, until I switched to EE. An EE technician came to look at the problem but couldn't solve it.

Re: Essential Phone with easy call blocking and answer machine

Keith_Beddoe — Thu, 29 Aug 2024 18:51:18 GMT

@Edwin1

Welcome to this user forum for BT Residential phone and broadband customers.

As you are an EE customer, you need to post on the EE forum https://community.ee.co.uk/

EE are a separate company within the BT Group.

Re: Essential Phone with easy call blocking and answer machine

Edwin1 — Fri, 30 Aug 2024 14:08:25 GMT

Thank you, I've just done that.