https://community.bt.com/t5/Home-phone-including-Digital/Unable-to-call-BT-as-my-menu-choices-are-not-being-recognised/m-p/2403316#M99587 <P>If you have a mobile you can text HELP to 61998 and you can get a call back</P> Fri, 30 Aug 2024 16:21:10 GMT Manatarms84 2024-08-30T16:21:10Z https://community.bt.com/t5/Home-phone-including-Digital/Unable-to-call-BT-as-my-menu-choices-are-not-being-recognised/m-p/2403287#M99582 <P>I need to call BT when whenever I call my menu choices are not being recognised, the keypad is making a beep to show I am selecting an option but the automated voice keeps saying I can't understand you and hanging up on me! Any other ways to contact them or another number to try?&nbsp; Live chat seems to have disappeared for anything even slightly complex</P> Fri, 30 Aug 2024 13:17:55 GMT https://community.bt.com/t5/Home-phone-including-Digital/Unable-to-call-BT-as-my-menu-choices-are-not-being-recognised/m-p/2403287#M99582 laura7614 2024-08-30T13:17:55Z https://community.bt.com/t5/Home-phone-including-Digital/Unable-to-call-BT-as-my-menu-choices-are-not-being-recognised/m-p/2403316#M99587 <P>If you have a mobile you can text HELP to 61998 and you can get a call back</P> Fri, 30 Aug 2024 16:21:10 GMT https://community.bt.com/t5/Home-phone-including-Digital/Unable-to-call-BT-as-my-menu-choices-are-not-being-recognised/m-p/2403316#M99587 Manatarms84 2024-08-30T16:21:10Z https://community.bt.com/t5/Home-phone-including-Digital/Unable-to-call-BT-as-my-menu-choices-are-not-being-recognised/m-p/2403329#M99593 <P>Thank you!</P> Fri, 30 Aug 2024 17:46:28 GMT https://community.bt.com/t5/Home-phone-including-Digital/Unable-to-call-BT-as-my-menu-choices-are-not-being-recognised/m-p/2403329#M99593 laura7614 2024-08-30T17:46:28Z