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Reschedule a canceled order

Lee3009 — Sat, 31 Aug 2024 20:39:42 GMT

I canceled an order for digital voice migration and wish to re schedule,

How do I do this,

Re: Reschedule a canceled order

jac_95 — Sat, 31 Aug 2024 20:57:39 GMT

Hi Lee3009,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

Got some questions or want to learn more about BT’s Digital Voice rollout? BT are running localised events as part of the regional rollout of Digital Voice - Click here to view the Digital Voice events

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

Re: Reschedule a canceled order

Manatarms84 — Sun, 01 Sep 2024 07:17:20 GMT

If your migration to Digital Voice was part of a larger order you cancelled you can either log back in to replace that order or give BT a call

If you are mid contract and not making changes then give BT a call and I expect they will be able to migrate you over or at least bring your migration date forward as it was likely delayed and not cancelled