https://community.bt.com/t5/BT-com-Community-feedback/Positive-feedback/m-p/2207308#M16700 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/298498">@IainMcBride</a>&nbsp;,</P> <P>Thanks for taking time to feed this back. We really appreciate you doing that.</P> <P>Cheers and all the best</P> <P>David</P> Tue, 18 Jan 2022 19:46:40 GMT DavidM 2022-01-18T19:46:40Z https://community.bt.com/t5/BT-com-Community-feedback/Positive-feedback/m-p/2207243#M16699 <P>I wanted to provide some very positive feedback for a lady called Diane in Newcastle who was absolutely superb. Unlike the very grumpy individual who dealt with the original problem - BT switching off the sports service via Sky before their own set top box had arrived - this lady was excellent and dealt with the latest issue; BT switching off the ability to view online even though I'm paying for the service.</P><P>May I suggest she trains people like the grumpy individual.</P> Tue, 18 Jan 2022 16:26:25 GMT https://community.bt.com/t5/BT-com-Community-feedback/Positive-feedback/m-p/2207243#M16699 IainMcBride 2022-01-18T16:26:25Z https://community.bt.com/t5/BT-com-Community-feedback/Positive-feedback/m-p/2207308#M16700 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/298498">@IainMcBride</a>&nbsp;,</P> <P>Thanks for taking time to feed this back. We really appreciate you doing that.</P> <P>Cheers and all the best</P> <P>David</P> Tue, 18 Jan 2022 19:46:40 GMT https://community.bt.com/t5/BT-com-Community-feedback/Positive-feedback/m-p/2207308#M16700 DavidM 2022-01-18T19:46:40Z