Please pass on my praise and gratitude for customer service

Fenuela — Fri, 01 Apr 2022 09:54:05 GMT

A BT Customer Advisor spent a long time with me yesterday trying to sort out my problems with Norton AntiVirus. He was excellent. He said he wasn't allowed to give his surname so all I know is he was Brian of Dublin. Thankyou Brian.

Re: Please pass on my praise and gratitude for customer service

DanielS — Fri, 01 Apr 2022 13:40:59 GMT

Hi @Fenuela,

Thanks for taking the time to post up on our Community about your experience.

There are a good few Brian's in Dublin that I'm aware of. I'm going to send you a private message with some details that may help us track him down and pass your praise on to him, if that's ok with you.

Thanks
DanielS

This topic

Please pass on my praise and gratitude for customer service

Re: Please pass on my praise and gratitude for customer service