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False Positive my website url is blocked by BT

ammar — Sat, 02 Apr 2022 17:46:28 GMT

hello my site has been displayed as scamming site by BT, the site is clean and here is scans from different sources to prove that

https://sitecheck.sucuri.net/results/savolinna.com

https://transparencyreport.google.com/safe-browsing/search?url=https:%2F%2Fwww.savolinna.com

https://www.virustotal.com/gui/url/b0d265a5e2b94b3bcfc8cec6799366feea6bae94fbff653df136ab7ea7eb5575

please can you remove my site form black listed sites

Re: False Positive my website url is blocked by BT

gg30340 — Sat, 02 Apr 2022 18:05:44 GMT

If it is BT Web Protect that is blocking your site see the following from the Help page

BT Web Protect has put a warning on a website I own. How can I stop this?

The warning page will appear anytime a site is categorised as potentially harmful by BT Web Protect. It may be that some malicious content has made its way onto your site which is why BT Web Protect categorises it as potentially harmful.

If you think a site shouldn’t be categorised as potentially harmful, you can contact us at saferbrowsing@bt.com providing the details of the site you believe is being incorrectly categorised and we'll send this to our third-party supplier for further investigation. If it is verified as potentially harmful, you will need to contact your site administrator to resolve the issue on your website.

Help for problems with BT Web Protect | BT Help

Re: False Positive my website url is blocked by BT

Keith_Beddoe — Sat, 02 Apr 2022 18:10:39 GMT

@ammar

As it a business site, you would be better asking your hosting company.

If you are a BT Business user, then try the BT Business forum.

Re: False Positive my website url is blocked by BT

ammar — Sat, 02 Apr 2022 18:13:43 GMT

hello thanks for you meesage

I checked with my hosting and the site is clean and as you can see from the scans in sucuri and google the site is clean.

I am not a BT business user and the issue was sent me buy one of clients trying to access the site.

thanks

Re: False Positive my website url is blocked by BT

jac_95 — Sat, 02 Apr 2022 18:32:14 GMT

It's flagged by some providers below. BT Consumer's web filtering and categorizations are likely using multiple sources to determine if the site is safe or should be blocked.

https://safeweb.norton.com/report/show?url=www.savolinna.com

https://www.fortiguard.com/webfilter?q=www.savolinna.com