Customer service

Treborv8 — Fri, 29 Apr 2022 10:02:44 GMT

Good morning, my wife rang customer service this morning and she would like to give some positive feedback to a Nathan from the Loyalty Team in Glasgow, I’ve searched everywhere but cannot find anything. Help appreciated. Thanks

Re: Customer service

RobbieMac — Fri, 29 Apr 2022 15:11:02 GMT

Hi @Treborv8

Welcome to the BT Community and thank you for your post.

I am really pleased to see my colleague Nathan was able to help your Wife earlier today 😁

You can send me a message privately with your details and the feedback. I'll be sure to pass this to Nathan's manager to make sure they're recognised for a job well done.

Click into my profile >> here << and you'll see the option to send me a private message on the top right hand corner.

Thanks,

Robbie

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Customer service

Re: Customer service