This topic

Birds on telephone lines

BeeTee09 — Sat, 22 Jan 2022 09:29:55 GMT

We have a pole at the end of the drive the serves 17 properties on both sides of the road. The issue is with the birds sitting on the wires and mess they cause.
A few years ago, (long before we moved in) BT put up some cable ties along the wires but over the course of time these have broken and are no deterrent.
Can anyone suggest a way to contact BT to ask them to come and put more on the lines or offer advice of a deterrent that has been effective.
Ours and immediate neighbours have to constantly hose the driveway and the car has to be cleaned constantly to remove the bird excrement . By constant I mean every 2/3 days.

Re: Birds on telephone lines

Keith_Beddoe — Sat, 22 Jan 2022 09:38:36 GMT

@BeeTee09

This has nothing to do with BT Retail who operate this forum for BT Retail customers.

You need to raise the matter with Openreach, as they provide and maintain the external network.

https://www.openreach.com/

Thanks

Re: Birds on telephone lines

BeeTee09 — Sat, 22 Jan 2022 14:26:40 GMT

Thank you - I did see on another post that’s what is needed and have already logged an enquiry

Re: Birds on telephone lines

pigiron — Tue, 26 Jul 2022 11:28:53 GMT

Hello Bee Tee09, could you let me know which post you found so that I too might benefit. Thank you

Re: Birds on telephone lines

BeeTee09 — Tue, 26 Jul 2022 19:09:32 GMT

Hi pigiron

I went onto the Openreach site and did a chat.

It did take some time (4 months and a complaint logged, twice!) but local area manager came out, we purchased a plastic hawk and he put it on the top of the pole. Birds deterred for a few weeks, but as expected, they now ignore it but the mess is now manageable.

Good Luck

Re: Birds on telephone lines

pigiron — Wed, 27 Jul 2022 09:32:10 GMT

Thank you Bee, Kind regards.

Re: Birds on telephone lines

spile — Sat, 30 Jul 2022 06:32:58 GMT

But if the birds are WRENS then the user may find the number of phone extensions and devices hardwired on their line is limited.

Re: Birds on telephone lines

yorkspark — Sat, 30 Jul 2022 06:56:13 GMT

@spilewrote:
But if the birds are WRENS then the user may find the number of phone extensions and devices hardwired on their line is limited.

Nah, thats weather related, its more common when it reins!!