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Contact BT other than by phone

gingerone1981 — Mon, 24 Oct 2022 17:48:36 GMT

Anyone know how I contact BT other than by phone? tried this three times and getting know where.

Re: Contact BT other than by phone

imjolly — Mon, 24 Oct 2022 17:51:19 GMT

If you have been trying CS 150 today then you need to try again tomorrow as BT were on strike today hence your problems

Re: Contact BT other than by phone

gingerone1981 — Mon, 24 Oct 2022 17:55:59 GMT

I have been waiting for a call back from BT for over 4 weeks so now i want to put this in writing to them.

Re: Contact BT other than by phone

gg30340 — Mon, 24 Oct 2022 21:02:27 GMT

If you scroll to the foot of this web page you will find the "contact us" and the "make a complaint" options.

Re: Contact BT other than by phone

DavidM — Tue, 25 Oct 2022 15:50:30 GMT

Hi @gingerone1981 and welcome to our community.

I'm sorry you've had to wait for so long to get a call back. You can use the contact links as mentioned by @gg30340 but if that doesn't suit, I'll drop you a message now so you can get in touch.

Cheers

David