How do I remove an old Account from MyBT

SLearney — Mon, 03 Jul 2023 17:43:08 GMT

When I view my MyBT account it is showing an old account that is now closed. I have been unable to set up a new MyBT account due to my email address being linked to the old account.

How do I get the old account removed/deleted?

Thank You.

Re: How do I remove an old Account from MyBT

PaddyB — Mon, 03 Jul 2023 18:39:17 GMT

Hi @SLearney,

Thank you for posting. I'll be able to get that old account removed.

I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

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How do I remove an old Account from MyBT

Re: How do I remove an old Account from MyBT