This topic https://community.bt.com/t5/BT-com-Community-feedback/Return-your-BT-kit/m-p/2326008#M19513 That is outrageous Thu, 09 Nov 2023 13:27:12 GMT strakpot 2023-11-09T13:27:12Z Return your BT kit https://community.bt.com/t5/BT-com-Community-feedback/Return-your-BT-kit/m-p/2319552#M19401 <P>Hi there, I did send old BT kit by post. (I have trucking number) I'm still getting &nbsp;emails from BT about missing KIT, and they will charge me £43</P><P>Please any advise</P><P>Thank you</P><P>&nbsp;</P> Wed, 11 Oct 2023 17:49:08 GMT https://community.bt.com/t5/BT-com-Community-feedback/Return-your-BT-kit/m-p/2319552#M19401 gnomrus79 2023-10-11T17:49:08Z Re: Return your BT kit https://community.bt.com/t5/BT-com-Community-feedback/Return-your-BT-kit/m-p/2319561#M19402 <P>It is presently taking about four weeks for BT to update your account after receipt of the returned items.</P> <P>If you call BT 0330.1234.150 with either your Proof of Postage or Proof of Receipt they will be able to update your account.</P> Wed, 11 Oct 2023 18:37:25 GMT https://community.bt.com/t5/BT-com-Community-feedback/Return-your-BT-kit/m-p/2319561#M19402 gg30340 2023-10-11T18:37:25Z Re: Return your BT kit https://community.bt.com/t5/BT-com-Community-feedback/Return-your-BT-kit/m-p/2326008#M19513 That is outrageous Thu, 09 Nov 2023 13:27:12 GMT https://community.bt.com/t5/BT-com-Community-feedback/Return-your-BT-kit/m-p/2326008#M19513 strakpot 2023-11-09T13:27:12Z