https://community.bt.com/t5/BT-com-Community-feedback/Customer-Services/m-p/2375753#M21720 <P>Why is it impossible to speak to customer services, been waiting on phone for 20 minutes so far. The website appears down, I’m now thinking of cancelling all my BT contracts.&nbsp;</P> Mon, 15 Apr 2024 10:16:21 GMT Ganges65 2024-04-15T10:16:21Z https://community.bt.com/t5/BT-com-Community-feedback/Customer-Services/m-p/2375753#M21720 <P>Why is it impossible to speak to customer services, been waiting on phone for 20 minutes so far. The website appears down, I’m now thinking of cancelling all my BT contracts.&nbsp;</P> Mon, 15 Apr 2024 10:16:21 GMT https://community.bt.com/t5/BT-com-Community-feedback/Customer-Services/m-p/2375753#M21720 Ganges65 2024-04-15T10:16:21Z https://community.bt.com/t5/BT-com-Community-feedback/Customer-Services/m-p/2375754#M21721 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/334452">@Ganges65</a>&nbsp;</P> <P>Welcome to this user forum for BT Retail phone and broadband customers.</P> <P>This is just a customer to customer help forum, everyone here, including myself, are just customers.<BR /><BR />The only BT Employees are the forum moderators.<BR /><BR />What issue are you trying to contact them about, what category?</P> Mon, 15 Apr 2024 10:19:48 GMT https://community.bt.com/t5/BT-com-Community-feedback/Customer-Services/m-p/2375754#M21721 Keith_Beddoe 2024-04-15T10:19:48Z https://community.bt.com/t5/BT-com-Community-feedback/Customer-Services/m-p/2375776#M21722 <P>Hi, thanks for your reply, I have now got through to them after a 25 minute wait and resolved my issue. Have a good day.</P> Mon, 15 Apr 2024 10:36:34 GMT https://community.bt.com/t5/BT-com-Community-feedback/Customer-Services/m-p/2375776#M21722 Ganges65 2024-04-15T10:36:34Z