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External fibre cable fixings

Gego — Tue, 23 Apr 2024 09:23:10 GMT

Why is my external fibre cable fixing to my external wall different to my neighbours fixing? They were both done within 2 months of each other but a Kelly Communications operative noted that my connection is inadequate. Which is correct?My fixingMy neighbour's fixing

Re: External fibre cable fixings

iniltous — Tue, 23 Apr 2024 10:19:24 GMT

A variety of fixing are used by Openreach , your neighbours wire is using a ‘swans neck’ to get the wire above the height of the roof tiles , your fixing is the more common used one , presumably the extra height gained from a swans neck isn’t necessary on your home but is necessary on your neighbours home , both fixings are correct in that they are proper authentic OR supplied fixtures, the circumstances dictate which type is used , just because they different doesn’t make one of them wrong

Re: External fibre cable fixings

Gego — Tue, 23 Apr 2024 10:44:40 GMT

Thank you. I'll sleep easier tonight.

Re: External fibre cable fixings

tonysmini018 — Tue, 23 Apr 2024 11:21:59 GMT

What they meant is your fibre clamp is undone (you can see the open section in the first picture). Plus that pigtail should have been swapped for a fixing with a closed eyelet.

Give your provider a call, you need an engineer visit asap to get that secured.

Re: External fibre cable fixings

tonysmini018 — Tue, 23 Apr 2024 11:20:31 GMT