https://community.bt.com/t5/BT-com-Community-feedback/Old-router-disposal/m-p/2383079#M22045 Thank you <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> Mon, 13 May 2024 12:25:20 GMT 2454krip 2024-05-13T12:25:20Z https://community.bt.com/t5/BT-com-Community-feedback/Old-router-disposal/m-p/2383074#M22043 <P>I have recently upgraded my broadband which involved the installation of a new router. What do I do with the old one?</P> Mon, 13 May 2024 11:57:40 GMT https://community.bt.com/t5/BT-com-Community-feedback/Old-router-disposal/m-p/2383074#M22043 2454krip 2024-05-13T11:57:40Z https://community.bt.com/t5/BT-com-Community-feedback/Old-router-disposal/m-p/2383076#M22044 <P>If you call BT 0330.1234.150 Billing you can request that BT send a returns bag out to you.</P> <P>Do not just dispose of the old equipment as you may get charged for it.</P> <P>You should also retain your Proof Of Sending. It may be worth taking a photograph of it per chance you misplace the paper copy.</P> Mon, 13 May 2024 12:08:42 GMT https://community.bt.com/t5/BT-com-Community-feedback/Old-router-disposal/m-p/2383076#M22044 gg30340 2024-05-13T12:08:42Z https://community.bt.com/t5/BT-com-Community-feedback/Old-router-disposal/m-p/2383079#M22045 Thank you <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> Mon, 13 May 2024 12:25:20 GMT https://community.bt.com/t5/BT-com-Community-feedback/Old-router-disposal/m-p/2383079#M22045 2454krip 2024-05-13T12:25:20Z