This topic

Why are two Openreach vans parked EVERY DAY in my local community car park?

Juliefinlay — Wed, 19 Jun 2024 11:14:19 GMT

Location is kings hill , near west Malling Kent .
EVERY week day two huge Ooenreach vans are in this car park , the spaces are not big enough for vans . Surely this is a waste of open reach resources ! I assume they park there because they are sharing someone else’s van , the car park is free , but local users cannot get in because they are left there ALL DAY LONG !
can someone please advise if there is a solution to this parking problem !

Re: Why are two Openreach vans parked EVERY DAY in my local community car park?

Keith_Beddoe — Wed, 19 Jun 2024 11:21:04 GMT

@Juliefinlay

This is a BT customer forum, and has nothing to do with Openreach.

You need to complain to Openreach.

https://www.openreach.com/help-and-support/when-to-get-in-touch-with-openreach/complaints-policy

Re: Why are two Openreach vans parked EVERY DAY in my local community car park?

Juliefinlay — Wed, 19 Jun 2024 11:22:21 GMT

Ok thank you

Re: Why are two Openreach vans parked EVERY DAY in my local community car park?

gg30340 — Wed, 19 Jun 2024 11:25:04 GMT

If it is a free carpark and they are parked as per the Carpark owners rules and not committing any infringements they can park there ALL DAY LONG if they want just in the same way as you can.

Re: Why are two Openreach vans parked EVERY DAY in my local community car park?

Juliefinlay — Wed, 19 Jun 2024 11:28:51 GMT

I thought ooenreach might be interested that their expensive resources were not being put to good use , if parked there every weekday , they are obviously not required by the user . I think most companies would like to save money where they can ?

Re: Why are two Openreach vans parked EVERY DAY in my local community car park?

imjolly — Wed, 19 Jun 2024 11:42:07 GMT

do the vans go away and then come back the next day? it could be that openreach are working nearby and that is most convenient free place to park

Re: Why are two Openreach vans parked EVERY DAY in my local community car park?

iniltous — Wed, 19 Jun 2024 11:58:57 GMT

The implication is that the drivers of the vehicles are doing nothing constructive, if the vehicle are parked up every day…..Openreach have GPS tracking on their vehicles, I’m sure if a vehicle didn’t move for hours or days on end without good reason , the tracker would be reported this fact to the vehicle keepers manager, but if this happens to be a convenient location , where a work team can meet up and then share a single vehicle to travel to the job , ( that doesn’t need more than one vehicle but needs multiple workers) , although it may annoy other car park users ( for whatever reason ) they are not doing anything wrong .

Re: Why are two Openreach vans parked EVERY DAY in my local community car park?

Juliefinlay — Wed, 19 Jun 2024 11:54:06 GMT

Re: Why are two Openreach vans parked EVERY DAY in my local community car park?

Juliefinlay — Wed, 19 Jun 2024 11:57:26 GMT

They go away every day and no they are not working locally ! It’s EVERY day for Years !

Re: Why are two Openreach vans parked EVERY DAY in my local community car park?

iniltous — Wed, 19 Jun 2024 12:03:35 GMT

It doesn’t necessarily have to be working locally, just a convenient place for two techs to meet up and continue the forward journey….TBH , if this is being done without the knowledge of the van keepers management , they are risking their continued employment,if this were convenient for doubling up to avoid congestion charges etc , then it makes sense.

Re: Why are two Openreach vans parked EVERY DAY in my local community car park?

gg30340 — Wed, 19 Jun 2024 17:43:13 GMT

@Juliefinlay wrote:

I thought ooenreach might be interested that their expensive resources were not being put to good use , if parked there every weekday , they are obviously not required by the user . I think most companies would like to save money where they can ?

Have you contacted the owners of the parking area to see if they are in breach of any rules? Have you checked to see how many other cars parked there all day or is it only that you notice the vans because of their logo?

I'm sure you only have Openreach's resources at heart! Like it would matter to you. I suspect that you are irritated by the vans being parked there. Did they stop you from getting parked.

Re: Why are two Openreach vans parked EVERY DAY in my local community car park?

tonysmini018 — Wed, 19 Jun 2024 21:49:49 GMT

Do they go out during the day and come back in the evening?

A lot of engineers are home parkers, in which case this may be the closest place they can park to where they live.

Re: Why are two Openreach vans parked EVERY DAY in my local community car park?

36ULW — Thu, 20 Jun 2024 08:08:45 GMT

The Managers don’t have access to the GPS Tracker within the van. It was taken away from them years ago as they were abusing it by micro managing Engineers.

Only BT Security now have access and it is used purely for the safety of the Engineer. So say for example the Engineer fails to Sign Off at the end of his/her working day and doesn’t respond to phone calls to make sure they’re OK then the Manager would contact Security who will check the Trackers location and pass it onto said Manager.

Re: Why are two Openreach vans parked EVERY DAY in my local community car park?

36ULW — Thu, 20 Jun 2024 08:11:00 GMT

In all due respect they’re parked legally and not breaking a single law.

And also it’s absolutely none of your Business as to why they park there and or what those vans are used for.

Re: Why are two Openreach vans parked EVERY DAY in my local community car park?

zulu17 — Thu, 20 Jun 2024 10:28:27 GMT

Is this the location (based upon your descriptionI think it maybe)

http://www.kingshillcommunitycentre.org.uk/community/kings-hill-community-centre-14871/home/

If so the website photo does have this statement

Unrestricted Parking - 46 spaces - 2 disabled spaces

Realistically if you have issues with vehicles parked outside of the parking bays then contacting the site representatives is probably the way forward.

Re: Why are two Openreach vans parked EVERY DAY in my local community car park?

naylor2006 — Thu, 20 Jun 2024 10:38:03 GMT

Yeah but keep us update here though because this is one of the more entertaining posts we see here.