This topic

Broadband Speeds

enfield250 — Tue, 04 Mar 2025 15:23:53 GMT

Hello!

I am wondering if I am paying for Broadband speed that I don't need.

There is only me and the wife now we are both retired and we don't really play games, I use Train Simulator 2024.

We do have an Android tv and both have Android phones.

We have BT Fibre 250 with Halo3, BT Youview tv but only the Sport package.

We don't stream movies as such only things on the TV apps.

Should I downgrade to Broadband Fibre 2, would this be adequate for my needs?

Kodikid — Tue, 04 Mar 2025 16:09:16 GMT

I personally wouldn't downgrade to fibre 2 which is copper cable to the cabinet

Best sticking with full fibre . You could reduce to 150mbps but I don't think there's any real savings to be made.

Be mindful that any changes restarts the 24 month contract again.

enfield250 — Tue, 04 Mar 2025 16:13:30 GMT

Thanks for the advice, but I don't have full fibre, it's only fibre to the cabinet.

I will have a look at Fibre 150 though, My bill at present is almost £105 a month.

Cheers,

imjolly — Tue, 04 Mar 2025 16:53:20 GMT

From what you have posted you are on GFAST connection. You are paying a lot for the add on Halo3. Do you also have home phone and a call package?

enfield250 — Tue, 04 Mar 2025 18:31:46 GMT

Yes, I have a landline and call package, with TNT Sport. and a mobile package.

But I really don't need 307Mbps.

Cheers,

imjolly — Tue, 04 Mar 2025 18:47:43 GMT

Are you still in fixed term contract? If so do you have months to go till end?

You can try phoning CS 03301234150 and see if you can downgrade but I doubt you will succeed

enfield250 — Tue, 04 Mar 2025 19:16:10 GMT

Yes,

I'm, on a 24month contract with 9 months left.

Leanne_T — Wed, 05 Mar 2025 09:25:14 GMT

Thanks for coming here 🙂

Please give us a call as @imjolly has suggested, and the team will go through your options with you.

Let us know how you get on.

Leanne.