https://community.bt.com/t5/BT-com-Community-feedback/Ropewalk-house-Bristol-BT-Phone-line-Live-or-Not-Live/m-p/2439621#M24205 <P>Hi,</P><P>We have a project to install new containment at Ropewalk House in Bristol. This is a Bristol City Council block of flats. In the communal corridors there is what seems to be old BT phone lines connection boxes (one for each flat). We are reaching out to see if anyone at BT can help with telling us whether these lines maybe live or not so we can either look at extending them into our new containment or remove them completely.&nbsp;&nbsp;</P><P>&nbsp;</P><P>Attached is a picture of the connection box&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WhatsApp Image 2025-07-28 at 16.24.17_ea3c2c59.jpg" style="width: 749px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/86861i273A410FB4235CE2/image-size/large?v=v2&amp;px=999" role="button" title="WhatsApp Image 2025-07-28 at 16.24.17_ea3c2c59.jpg" alt="WhatsApp Image 2025-07-28 at 16.24.17_ea3c2c59.jpg" /></span></P> Wed, 30 Jul 2025 16:01:53 GMT GigawattES 2025-07-30T16:01:53Z https://community.bt.com/t5/BT-com-Community-feedback/Ropewalk-house-Bristol-BT-Phone-line-Live-or-Not-Live/m-p/2439621#M24205 <P>Hi,</P><P>We have a project to install new containment at Ropewalk House in Bristol. This is a Bristol City Council block of flats. In the communal corridors there is what seems to be old BT phone lines connection boxes (one for each flat). We are reaching out to see if anyone at BT can help with telling us whether these lines maybe live or not so we can either look at extending them into our new containment or remove them completely.&nbsp;&nbsp;</P><P>&nbsp;</P><P>Attached is a picture of the connection box&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WhatsApp Image 2025-07-28 at 16.24.17_ea3c2c59.jpg" style="width: 749px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/86861i273A410FB4235CE2/image-size/large?v=v2&amp;px=999" role="button" title="WhatsApp Image 2025-07-28 at 16.24.17_ea3c2c59.jpg" alt="WhatsApp Image 2025-07-28 at 16.24.17_ea3c2c59.jpg" /></span></P> Wed, 30 Jul 2025 16:01:53 GMT https://community.bt.com/t5/BT-com-Community-feedback/Ropewalk-house-Bristol-BT-Phone-line-Live-or-Not-Live/m-p/2439621#M24205 GigawattES 2025-07-30T16:01:53Z https://community.bt.com/t5/BT-com-Community-feedback/Ropewalk-house-Bristol-BT-Phone-line-Live-or-Not-Live/m-p/2439627#M24206 <P>This has nothing to do with BT RETAIL&nbsp; you need to contact openreach and there is no access to openreach from this customer help customer residential forum</P> Wed, 30 Jul 2025 16:58:48 GMT https://community.bt.com/t5/BT-com-Community-feedback/Ropewalk-house-Bristol-BT-Phone-line-Live-or-Not-Live/m-p/2439627#M24206 imjolly 2025-07-30T16:58:48Z