This topic

Traffic to BT being redirected away from BT by a software product

steveoxf — Thu, 11 Sep 2025 13:53:39 GMT

As per the title. Product is making periodic updates to a configuration element of the system it has no business doing. The consequence is that traffic to one your servers gets redirected to a server belonging to the product. This is done such a way that you (BT) cannot see it happening. I have established the fact pattern.

I do not wish to publish the details into the wild and I am certain that you (BT) do not wish that either.

This is not a usability/general query/comment Is there a capable support/technical desk/ that I can email the details to ?

Re: Traffic to BT being redirected away from BT by a software product

licquorice — Thu, 11 Sep 2025 14:00:12 GMT

No, but I will alert the mods to get some details to pass on to the relevant team.

Re: Traffic to BT being redirected away from BT by a software product

steveoxf — Thu, 11 Sep 2025 14:05:22 GMT

Thanks. As this a security issue that looks consequential the details need to go straight to the relevant team, I am sure you understand. I just need the direct path to the relevant team identified to me/established.

Re: Traffic to BT being redirected away from BT by a software product

Christopher_G — Thu, 11 Sep 2025 14:34:42 GMT

Hi @steveoxf

I've sent you a private message to get some information from you. Could you take a look and get back to me please?

Thanks

Chris