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    <link>https://community.bt.com/t5/BT-com-Community-feedback/Thank-you-for-your-help/m-p/2450973#M24637</link>
    <description>&lt;P&gt;On Sunday 7th December Amanda in Cardiff spent over an hour helping me resolve a problem with my Dad's broadband.&amp;nbsp; She was exceptionally helpful, endlessly patient and determined to get to the cause of the problem and I can't thank her enough for her time or praise her exceptional customer service highly enough.&lt;/P&gt;&lt;P&gt;Thank you Amanda for taking the time to fix the issue.&lt;/P&gt;</description>
    <pubDate>Wed, 17 Dec 2025 14:06:33 GMT</pubDate>
    <dc:creator>WillowC</dc:creator>
    <dc:date>2025-12-17T14:06:33Z</dc:date>
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      <title>Thank you for your help</title>
      <link>https://community.bt.com/t5/BT-com-Community-feedback/Thank-you-for-your-help/m-p/2450973#M24637</link>
      <description>&lt;P&gt;On Sunday 7th December Amanda in Cardiff spent over an hour helping me resolve a problem with my Dad's broadband.&amp;nbsp; She was exceptionally helpful, endlessly patient and determined to get to the cause of the problem and I can't thank her enough for her time or praise her exceptional customer service highly enough.&lt;/P&gt;&lt;P&gt;Thank you Amanda for taking the time to fix the issue.&lt;/P&gt;</description>
      <pubDate>Wed, 17 Dec 2025 14:06:33 GMT</pubDate>
      <guid>https://community.bt.com/t5/BT-com-Community-feedback/Thank-you-for-your-help/m-p/2450973#M24637</guid>
      <dc:creator>WillowC</dc:creator>
      <dc:date>2025-12-17T14:06:33Z</dc:date>
    </item>
    <item>
      <title>Re: Thank you for your help</title>
      <link>https://community.bt.com/t5/BT-com-Community-feedback/Thank-you-for-your-help/m-p/2450984#M24638</link>
      <description>&lt;P&gt;Hello &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://community.bt.com/t5/user/viewprofilepage/user-id/348396"&gt;@WillowC&lt;/a&gt;&lt;/SPAN&gt;.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thank you so much for coming here and sharing this with us.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I have sent you a private message to gather more information.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Speak soon,&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Katie&lt;/P&gt;</description>
      <pubDate>Wed, 17 Dec 2025 16:13:31 GMT</pubDate>
      <guid>https://community.bt.com/t5/BT-com-Community-feedback/Thank-you-for-your-help/m-p/2450984#M24638</guid>
      <dc:creator>Katie_B</dc:creator>
      <dc:date>2025-12-17T16:13:31Z</dc:date>
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