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BT ID activation

Memo59 — Thu, 15 Jan 2026 21:56:28 GMT

I've been trying to create and activate my BT ID but getting technical issues massage and to try again later. I ordered broadband today and have the account number. Therefore I can't login to follow my order. Thank you.

Re: BT ID activation

gg30340 — Thu, 15 Jan 2026 22:10:16 GMT

It may be that the order has not been fully activated yet. I would try again in the morning and if you are still having issues post back.

Meanwhile make sure you have followed the steps as per this link.

What is a BT ID and how can I get one? | BT Help

Re: BT ID activation

Memo59 — Thu, 15 Jan 2026 22:14:15 GMT

Thanks, I'll try tomorrow.👍