https://community.bt.com/t5/BT-com-Community-feedback/WiFi-disc/m-p/2469410#M25360 <P>I have been sent my second WiFi disc. I have gone through all the instruction from the scanned qr code and the message says, “unable to connect”. It says to use the Ethernet cable, but I don’t have one! Help!</P> Sat, 29 Aug 2026 14:02:48 GMT Magster 2026-08-29T14:02:48Z https://community.bt.com/t5/BT-com-Community-feedback/WiFi-disc/m-p/2469410#M25360 <P>I have been sent my second WiFi disc. I have gone through all the instruction from the scanned qr code and the message says, “unable to connect”. It says to use the Ethernet cable, but I don’t have one! Help!</P> Sat, 29 Aug 2026 14:02:48 GMT https://community.bt.com/t5/BT-com-Community-feedback/WiFi-disc/m-p/2469410#M25360 Magster 2026-08-29T14:02:48Z https://community.bt.com/t5/BT-com-Community-feedback/WiFi-disc/m-p/2469421#M25361 <P>If my memory serves me right a crucial part of the set up is connecting the disc to the router by ethernet cable.&nbsp;</P><P>Once that's completed you're good to go</P> Sat, 29 Aug 2026 15:46:24 GMT https://community.bt.com/t5/BT-com-Community-feedback/WiFi-disc/m-p/2469421#M25361 BhfpkiiL1 2026-08-29T15:46:24Z https://community.bt.com/t5/BT-com-Community-feedback/WiFi-disc/m-p/2469427#M25362 <P>It will be a cat 5e ethernet cable.&nbsp; You can get one from most supermarkets today.&nbsp; About a £5 - 6 for a two meter one.</P> Sat, 29 Aug 2026 16:49:22 GMT https://community.bt.com/t5/BT-com-Community-feedback/WiFi-disc/m-p/2469427#M25362 WSH 2026-08-29T16:49:22Z