https://community.bt.com/t5/BT-com-Community-feedback/BT-com-complaints-form-not-working/m-p/2472129#M25432 <P>I just tried raising a complaint to BT, using the online form.</P><DIV class="">Unbelievably (or maybe not), I get this error when submitting the form:&nbsp;</DIV><DIV class="">&nbsp;</DIV><DIV class=""><EM>Sorry, something went wrong</EM></DIV><P class=""><EM>We were unable to save your changes at this time. Please try again</EM></P><P class="">Does this happen often?&nbsp; How many times should I "try again", or should I leave it until tomorrow?</P><P class="">Alternatively, maybe I should complain about the complaints process&nbsp;<span class="lia-unicode-emoji" title=":winking_face:">😉</span>.</P> Sun, 04 Oct 2026 10:02:19 GMT docdunning 2026-10-04T10:02:19Z https://community.bt.com/t5/BT-com-Community-feedback/BT-com-complaints-form-not-working/m-p/2472129#M25432 <P>I just tried raising a complaint to BT, using the online form.</P><DIV class="">Unbelievably (or maybe not), I get this error when submitting the form:&nbsp;</DIV><DIV class="">&nbsp;</DIV><DIV class=""><EM>Sorry, something went wrong</EM></DIV><P class=""><EM>We were unable to save your changes at this time. Please try again</EM></P><P class="">Does this happen often?&nbsp; How many times should I "try again", or should I leave it until tomorrow?</P><P class="">Alternatively, maybe I should complain about the complaints process&nbsp;<span class="lia-unicode-emoji" title=":winking_face:">😉</span>.</P> Sun, 04 Oct 2026 10:02:19 GMT https://community.bt.com/t5/BT-com-Community-feedback/BT-com-complaints-form-not-working/m-p/2472129#M25432 docdunning 2026-10-04T10:02:19Z