This topic

thinking of moving from virgin media

sctd88 — Thu, 06 Jan 2022 13:04:59 GMT

im long time customer with virgin media and generally i am happy but prices are getting to high.

I would like some advice on the amount of times BT broadband goes down over a year and if speeds stay at what they should be?

I dont want to change providers to have more problems as i need it for work.

also how does BT operate these days? is a phone line no longer a requirement?

any help anyone can give would be great!

Re: thinking of moving from virgin media

Starwire — Thu, 06 Jan 2022 13:11:46 GMT

17 times.

Re: thinking of moving from virgin media

sctd88 — Thu, 06 Jan 2022 13:14:42 GMT

worse than virgin media then.

and i will lose speed to get the price down too.

i guess ill have to see what they will be willing to put it down to when i threaten to leave.

Re: thinking of moving from virgin media

NigelB72 — Thu, 06 Jan 2022 13:24:37 GMT

We've been with BT for 7 years and our broadband has never failed.. There was a slight issue when we moved house because some idiot gave BT the wrong address ( me!) but they sent a 4G mini hub so we weren't offline.

Our connection is a rock solid 160mbps over FTTC with G-Fast enabled.

Re: thinking of moving from virgin media

Keith_Beddoe — Thu, 06 Jan 2022 13:37:07 GMT

@sctd88 wrote:

also how does BT operate these days? is a phone line no longer a requirement?

@sctd88 Phone service no longer needed.

https://www.bt.com/broadband/broadband-without-landline

Re: thinking of moving from virgin media

pippincp — Thu, 06 Jan 2022 14:10:26 GMT

To get the best price from VM/O2 actually put your notice in, don't just threaten. Retentions will ring you a few days later with a good offer.

Re: thinking of moving from virgin media

sctd88 — Thu, 06 Jan 2022 14:22:03 GMT

nice to know thank you

Re: thinking of moving from virgin media

sctd88 — Thu, 06 Jan 2022 14:22:54 GMT

haha i can imagine, i usually get through to cancellations after talking to 2-3 people then they give me a decent enough deal but even thats getting to high now.