This topic

how do I thank the line fault repair team.

osborner — Fri, 14 Oct 2022 10:52:24 GMT

I wanted to thank the fault repair team that came to fix the problem with my land line fault Reference number VOL053-XXXXXX.

They were professionalism personified. Respected my property were courteous and efficient. They explained what the problem was and how it would be resolved. Ten out of ten a credit to your business.

Re: how do I thank the line fault repair team.

Keith_Beddoe — Fri, 14 Oct 2022 10:51:19 GMT

@osborner

Please edit out your fault reference and email address, as its personal information and this is a public forum.

Use this form to provide feedback https://www.openreach.com/help-and-support/thank-an-engineer-form

Thanks

Re: how do I thank the line fault repair team.

DanielS — Fri, 14 Oct 2022 10:54:16 GMT

Thank you so much @osborner.

If you would like to thank an engineer that turned up from Openreach, please, see the link that @Keith_Beddoe sent in his reply.

I've removed your private information for you.

Thanks
DanielS

Re: how do I thank the line fault repair team.

osborner — Fri, 14 Oct 2022 11:51:29 GMT

thanks for the advice

Re: how do I thank the line fault repair team.

osborner — Fri, 14 Oct 2022 11:52:23 GMT

thanks