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Problem with using my Apple iMac - can anyone help?

BoaterDave — Tue, 25 Jul 2023 12:13:50 GMT

Hello 😀

Can you tell me why this service is turned off on my personal BT router?

Thanks if you can!

David

Re: Problem with using my Apple iMac - can anyone help?

Les-Gibson — Tue, 25 Jul 2023 12:29:39 GMT

I doubt it has anything to do with BT.

Presumably you have an up to date iCloud+ account ?

Re: Problem with using my Apple iMac - can anyone help?

BoaterDave — Tue, 25 Jul 2023 12:40:44 GMT

Yes - everything is as up-to-date as one can get! 😎
It's named my BT router so it MUST have something to do with BT!!!

Re: Problem with using my Apple iMac - can anyone help?

cooperman — Tue, 25 Jul 2023 13:20:16 GMT

Apple Private Relay is an iCloud service similar to a VPN. See here https://support.apple.com/en-gb/HT212614

Re: Problem with using my Apple iMac - can anyone help?

Les-Gibson — Tue, 25 Jul 2023 13:25:06 GMT

Private relay is part of iCloud Plus (iCloud+) which is a subscription service, do you have an iCloud Plus subscription? if not then it won't work

Re: Problem with using my Apple iMac - can anyone help?

Dode — Tue, 25 Jul 2023 19:05:22 GMT

@BoaterDave I've just re-created that problem and, at least for me, it's because "Limit ip address tracking" is turned off. Check your WiFi settings.

Re: Problem with using my Apple iMac - can anyone help?

BoaterDave — Tue, 25 Jul 2023 19:43:25 GMT

Hi Dodi 😀

Thank you so very much for your help with this.

There's always a reason for everything - and you 'hit the nail on the head'!

Would I be right in thinking that you yourself have an Apple computer?

Please let me know. If you really are an "expert" I may have another question for you! 😉

David

Re: Problem with using my Apple iMac - can anyone help?

BoaterDave — Tue, 25 Jul 2023 19:45:18 GMT

Many thanks for your response - especially the link!|

David

Re: Problem with using my Apple iMac - can anyone help?

Dode — Tue, 25 Jul 2023 19:47:03 GMT

"Would I be right in thinking that you yourself have an Apple computer?"

Yes.

"Please let me know. If you really are an "expert"

No.

Re: Problem with using my Apple iMac - can anyone help?

BoaterDave — Tue, 25 Jul 2023 19:48:03 GMT

Yes, I do have an iCloud subscription in place.
As you'll no doubt note, that wasn't what was causing the 'error'.
Thanks for responding. 🙂
David

Re: Problem with using my Apple iMac - can anyone help?

BoaterDave — Tue, 25 Jul 2023 19:54:53 GMT

Haha! 🤣
OK - I'll not ask!
What do you think of THIS place?https://discussions.apple.com/welcome

Re: Problem with using my Apple iMac - can anyone help?

Dode — Wed, 26 Jul 2023 06:16:59 GMT

Best place for Apple related problems is Apple discussions and best place for BT related problems is here. Of course there is a cross over as many use Apple equipment with BT.