https://community.bt.com/t5/The-Lounge/Using-BT-EE-shop/m-p/2311152#M28119 <P>Not sure this is the right place.&nbsp; I wonder if anyone else has had trouble using the shop. I have an account... I have bought things from the BT shop, but now none of my emails or passwords are recognised!&nbsp; I cannot remember which I used when I used the shop but none of the emails are recognised anyway and I do not want to change the passwords again just yet. Any suggestions would be gratefully received.</P> Thu, 24 Aug 2023 19:26:05 GMT redls 2023-08-24T19:26:05Z https://community.bt.com/t5/The-Lounge/Using-BT-EE-shop/m-p/2311152#M28119 <P>Not sure this is the right place.&nbsp; I wonder if anyone else has had trouble using the shop. I have an account... I have bought things from the BT shop, but now none of my emails or passwords are recognised!&nbsp; I cannot remember which I used when I used the shop but none of the emails are recognised anyway and I do not want to change the passwords again just yet. Any suggestions would be gratefully received.</P> Thu, 24 Aug 2023 19:26:05 GMT https://community.bt.com/t5/The-Lounge/Using-BT-EE-shop/m-p/2311152#M28119 redls 2023-08-24T19:26:05Z https://community.bt.com/t5/The-Lounge/Using-BT-EE-shop/m-p/2311659#M28125 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/6469">@redls</a></SPAN> if you email the shop at <A href="mailto:enquire-store@ee.co.uk" target="_blank">enquire-store@ee.co.uk</A> they'll be able to assist you with your login details.</P> <P>Thanks</P> <P>Neil</P> Mon, 28 Aug 2023 11:54:24 GMT https://community.bt.com/t5/The-Lounge/Using-BT-EE-shop/m-p/2311659#M28125 NeilO 2023-08-28T11:54:24Z https://community.bt.com/t5/The-Lounge/Using-BT-EE-shop/m-p/2311684#M28126 Will try that... Thanks Mon, 28 Aug 2023 15:15:57 GMT https://community.bt.com/t5/The-Lounge/Using-BT-EE-shop/m-p/2311684#M28126 redls 2023-08-28T15:15:57Z