This topic

wire ove rthe house withour consent

maanhdeeps — Sun, 17 Dec 2023 12:43:23 GMT

Hello,

Bt, put wire over my home with my consent. i was not at home . even these was another poll . what i have to do ?

Re: wire ove rthe house withour consent

-Richie- — Sun, 17 Dec 2023 12:49:41 GMT

It would of been Openreach, as they own and maintain the network, if you're saying they don't have a wayleave agreement, contact them using https://www.openreach.com/help-and-support/when-to-get-in-touch-with-openreach/complaints-policy

Re: wire ove rthe house withour consent

Keith_Beddoe — Sun, 17 Dec 2023 12:50:11 GMT

@maanhdeeps

Welcome to this user forum for BT Retail phone and broadband customers.

It would be Openreach that did that, and they are allowed to run "flying wires".

Also see https://community.bt.com/t5/The-Lounge/Wires/td-p/2279082

Re: wire ove rthe house withour consent

36ULW — Sun, 17 Dec 2023 14:50:50 GMT

As long as the wire is more than 3m above the driveway/garden and 2m from the building then they’re allowed to run cables overhead as long as they don’t need to access your land to do so.

Anyway, you’ve said they did it with your consent so what’s the issue?

Re: wire ove rthe house withour consent

maanhdeeps — Mon, 18 Dec 2023 08:09:31 GMT

sorry, with mistake i write with consent, but they did not ask me . they put cable without my consent,

Re: wire ove rthe house withour consent

Keith_Beddoe — Mon, 18 Dec 2023 08:14:04 GMT

They are allowed to do that, as already explained above.

Re: wire ove rthe house withour consent

maanhdeeps — Mon, 18 Dec 2023 08:23:09 GMT

There is another pole where they can easily hang the wire. Now all birds are sitting over my cars. How is possible

Re: wire ove rthe house withour consent

Keith_Beddoe — Mon, 18 Dec 2023 08:31:14 GMT

Another thread about this https://community.bt.com/t5/BT-com-Community-feedback/Birds-on-telephone-lines/m-p/2208384

and https://community.bt.com/t5/The-Lounge/Overhead-fibre-lines/m-p/2288770

Nothing you can do about it.

Re: wire ove rthe house withour consent

iniltous — Mon, 18 Dec 2023 08:40:23 GMT

BT didn’t put up a wire that crosses your land .

Putting up a wire that crosses over your ‘land’ is possible because you don’t ‘own’ the ‘air’ above your property or land .

As far as using an alternative pole , you can only speculate that by using a nearby alternative pole is even possible, it may not be a suitable pole .

Finally , your issue has nothing to do with BT ,it’s no more BT ‘s problem than Sky or Talk Talk , they are ISP / CP’s , not network providers, it may not even be an Openreach wire , with the proliferation of Alt Nets , it’s entirely possible the wire that now crosses over your land isn’t even an Openreach wire but one belonging to an Alternative Network, even if it is an Openreach wire , it’s still not a BT issue .

Re: wire ove rthe house withour consent

maanhdeeps — Mon, 18 Dec 2023 09:58:10 GMT

why is nothing to do ?.. yes i dont own above my properity but even bt not,but cable is over my drive with hight where i am owner and alternative pole is very suitale for them .

Re: wire ove rthe house withour consent

imjolly — Mon, 18 Dec 2023 10:34:54 GMT

@maanhdeeps

as already posted this has nothing to do with BT Retail you can try openreach but there is no connection from this forum to openreach

if the wire is not less than 3m above your driveway then there is nothing you can do. if problem is birds on a wire then try bird scarer

Re: wire ove rthe house withour consent

wkirkman — Mon, 18 Dec 2023 10:19:49 GMT

Because sometimes in life, you just have to put up with it.

It’s a very ‘modern’ perspective that everyone should change because you want it to be like that.

Re: wire ove rthe house withour consent

iniltous — Mon, 18 Dec 2023 10:27:47 GMT

Not to labour the point , but you don’t know if the other pole is suitable or not , and as far as ownership of the wire , it may be Openreach or it may be someone else.

FWIW , there are devices that can fit over and around dropwires that discourage birds from landing on dropwires , but first you would have to establish who that wire belongs to , it may not be Openreach, and then approach the network supplier requesting they look at the issue .

BT are not a network provider, they didn’t put the dropwire up , hence the reply on here that any complaint towards BT is misplaced , you could ask the property owner of where this new wire goes to , what network the cable belongs to ( that’s if they know ) and take it from there , but ultimately you have no right to ask for it to be rerouted, they may consider it , or may provide a device to deter birds , but they are not obliged to do anything.