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tv remote doesnt work anymore

elena13 — Sat, 13 Jan 2024 19:55:38 GMT

Hi, i would like help for my botech tv remote. We use it for our android tv and the botech box is called "botech wzone". it suddenly stopped working and the flash is red whenever i push any button, but it doesnt do anything to the box as if it isn't connected to the botech box anymore - meanwhile, the box works fine and the menu shows on the screen.

Keep in mind that i have followed all the required steps on the website, and that our TV remote does not have any number on it. ive also tried pushing for 10seconds or more various buttons but it doesn't reset anything.

Please help me, and thanks in advance. Have a good day,

Re: tv remote doesnt work anymore

licquorice — Sat, 13 Jan 2024 19:57:59 GMT

Why are you posting about this on a BT forum?

Re: tv remote doesnt work anymore

elena13 — Sat, 13 Jan 2024 20:00:00 GMT

Where else should i post this?

Re: tv remote doesnt work anymore

Keith_Beddoe — Sat, 13 Jan 2024 20:21:31 GMT

@elena13

Not on this BT Customer Forum, try https://www.androidtv-guide.com/streaming-gaming/botech-wzone/

Or https://www.avforums.com/forums/

Or do a Google search.