This topic https://community.bt.com/t5/The-Lounge/No-EMAIL-or-CHAT-option-to-contact-BT/m-p/2378964#M29505 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/334870">@zed1</a>&nbsp;you need to use the link then select an option and follow it through and you should then see message us option</P> Mon, 22 Apr 2024 12:02:53 GMT imjolly 2024-04-22T12:02:53Z No EMAIL or CHAT option to contact BT? https://community.bt.com/t5/The-Lounge/No-EMAIL-or-CHAT-option-to-contact-BT/m-p/2378931#M29502 <P>Why are there no options to contact BT via email or chat?<BR /><BR />Is it to make it difficult for customers to have access to readily available logs?</P> Mon, 22 Apr 2024 09:39:38 GMT https://community.bt.com/t5/The-Lounge/No-EMAIL-or-CHAT-option-to-contact-BT/m-p/2378931#M29502 zed1 2024-04-22T09:39:38Z Re: No EMAIL or CHAT option to contact BT? https://community.bt.com/t5/The-Lounge/No-EMAIL-or-CHAT-option-to-contact-BT/m-p/2378932#M29503 <P>The is no email option but BT do offer a chat option. Click on the section you want to chat about in this link.</P> <P><A href="https://www.bt.com/help/contact-bt" target="_blank">https://www.bt.com/help/contact-bt</A></P> Mon, 22 Apr 2024 09:43:45 GMT https://community.bt.com/t5/The-Lounge/No-EMAIL-or-CHAT-option-to-contact-BT/m-p/2378932#M29503 gg30340 2024-04-22T09:43:45Z Re: No EMAIL or CHAT option to contact BT? https://community.bt.com/t5/The-Lounge/No-EMAIL-or-CHAT-option-to-contact-BT/m-p/2378942#M29504 Can't see any chat options in that link. Mon, 22 Apr 2024 10:27:06 GMT https://community.bt.com/t5/The-Lounge/No-EMAIL-or-CHAT-option-to-contact-BT/m-p/2378942#M29504 zed1 2024-04-22T10:27:06Z Re: No EMAIL or CHAT option to contact BT? https://community.bt.com/t5/The-Lounge/No-EMAIL-or-CHAT-option-to-contact-BT/m-p/2378964#M29505 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/334870">@zed1</a>&nbsp;you need to use the link then select an option and follow it through and you should then see message us option</P> Mon, 22 Apr 2024 12:02:53 GMT https://community.bt.com/t5/The-Lounge/No-EMAIL-or-CHAT-option-to-contact-BT/m-p/2378964#M29505 imjolly 2024-04-22T12:02:53Z Re: No EMAIL or CHAT option to contact BT? https://community.bt.com/t5/The-Lounge/No-EMAIL-or-CHAT-option-to-contact-BT/m-p/2378966#M29506 <a href="https://community.bt.com/t5/user/viewprofilepage/user-id/33">@imjolly</a> Thanks - it seems to only work with selected browsers. Mon, 22 Apr 2024 12:09:23 GMT https://community.bt.com/t5/The-Lounge/No-EMAIL-or-CHAT-option-to-contact-BT/m-p/2378966#M29506 zed1 2024-04-22T12:09:23Z