Moving House EE Broadband

Simon16 — Sun, 15 Dec 2024 09:46:29 GMT

Hello,

I am moving house and would like to take my EE broadband with me. At present we pay £28 per month. I have been told that after I move we will pay £36 per month for the same service. I recently renewed my Broadband with EE and am locked for nearly another 2 years. If I want to cancel this contract I need to pay £220, then I would be eligible for EE's new services for Broadband which I am told is cheaper. I am really upset with this situation. I have a contract with EE for BB at a certain price as stated above - now EE want to renege this deal as we are moving house???? I still pay the same price for my mobile phone even though we move house - but BB, now mate we are going to stiff you on that. I now Hate EE and after my contract is up will never ever use them again, I will also let everyone I know what a shabby service they provide. All those slick adverts with Kevin Bacon have to be paid for some how I guess - now I know it by stiffing people like me.

Re: Moving House EE Broadband

Keith_Beddoe — Sun, 15 Dec 2024 09:50:27 GMT

@Simon16

As you are an EE customer, you need to post on the EE forum https://community.ee.co.uk/

EE are a separate company within the BT Group.

https://www.bt.com/about/bt/our-brands

Thanks

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Moving House EE Broadband

Re: Moving House EE Broadband